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Terms and conditions

French Lessons has a corporate purpose to promote the practice of the French language among students, professionals, expatriates and tourists. Using all appropriate means, teaching and exchanges, French Lessons contributes to better understand the French culture. As a result, French Lessons offers tailored French courses to foreign learners. The General Terms and Conditions of French Lessons are applicable to all classes.

French Lessons is available via email (see below) or by phone at +420 777 963 354.

Registration with your private French tutor

You have three ways to book your French courses :

 

Once I receive your initial registration request, a first response with current availabilities will be sent to you. As soon as you complete your registration process, you will receive a confirmation email. By finalizing his/her registration with French Lessons, the student accepts without reservation the following General Conditions.

1. Payment of French classes

French Lessons requires payment in full upon registration.

A professional invoice can be provided so that you get reimbursed part or all your private French lessons. Payment of each 10-hour package must be done in full (prepaid) before the first class. Rates indicated are excluding any additional banking/transfer fees. Courses are paid with a single payment upfront. There is no discount nor trial for new clients.

2. Individual lessons

  • Your teacher must be notified at least 48 hours in advance (business days, Monday-Friday) of any schedule change you wish to make. If you decide to cancel your course of your own free will after this delay, you will not get refund or compensation.

  • Classes are booked on a first come first served basis. If you are no longer unavailable at the agreed time, we will do our best to find another suitable time slot for you. However, we cannot guarantee its availability.

  • Classes start on the agreed and confirmed schedule. Unfortunately, delays are not permitted without notice and unless exceptional circonstances. The teacher will wait for approximatively 15 minutes. After this delay, the class will be due.

3. Small Group Courses

  • If you are late and the lesson has already started, you can join quietly the group as the link will stay active

  • If nobody has joined the group session 15 minutes after the agreed time, the class will be due as normal.

4. Cancellation Policy

  • 10-hour packages are not refundable

  • In case of absence during class time, French Lessons do not refund or compensate for lessons you have missed without notice.

  • If for different personal reasons, you decide to stop your French lessons, we won’t directly offer a reimbursement. However, you will have the possibility to continue and finish your contract with lessons on Zoom or Skype. You will get a credit valid for 6 (six) months

  • French Lessons will offer to postpone all courses for 6 (six) months at no extra cost only under these circumstances :

  • force majeure

  • state of emergency

  • governmental decision

  • In the event that French Lesson cancels a class for personal reason or under exceptional circumstances, a make-up lesson will be scheduled with the student or the small group.

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